Customer Support
At FlashBanc we are committed to providing you with support of all of your merchant needs. We look forward to assisting you in any way we can. Your satisfaction is priority number one and below you will find contact numbers based on your support requirements.
Customer
Service – 1-866-597-5721
365 days – 24 hours a day
We will promptly address any questions you have regarding bank account,
batches and/or statements. Make sure you have your Merchant Number available
for the operator. If the operator is unable to answer your questions,
they will open a ticket which will be routed to our Service Team for
a resolution.
Terminal Helpdesk
– 1-800-228-0210
365 days – 24 hours a day
Again you will need to supply your merchant number to the representative.
The terminal Helpdesk will assist with terminal downloads, partial downloads
and troubleshooting of your POS equipment.
FlashBanc
Direct Line –
561-278-8888
We are available to all of our merchants and should be called
if you need to escalate any “Help Desk“ or Customer Service
issues. Our hours of operation are Monday though Friday 9 am to 6 pm.
Or email our Support Department at support@flashbanc.com.
Online Account Management
www.emerchantview.com
Please have your logon information available and visit this website
to manage your merchant account.
